Returns & Exchanges
At Tales of India, we strive to deliver the authentic taste of home; however, due to the perishable nature of food items, we only accept returns for damaged or incorrect products within 48 hours of delivery. Please ensure all original packaging is retained to facilitate a smooth resolution process.
Contact Support
Email our customer service team at [email protected] with your order number and clear photographs of the damaged or incorrect items.
Review Process
Our quality assurance team will review your claim within 24 hours to verify the discrepancy and approve the return or replacement.
Secure Packaging
Once approved, place the items back in their original shipping box with all labels intact to ensure safe transit back to our warehouse.
Refund or Replacement
Choose between a full refund to your original payment method or a zero-cost replacement shipment sent via express delivery.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing